Frequently Asked Questions
Answers about online psychiatry, individual therapy, appointment requests, state eligibility, payment, and privacy.
General Questions
- What is telepsychiatry?
- Telepsychiatry is psychiatric care delivered remotely, typically by video. East Coast Telepsychiatry lists psychiatric evaluations and medication management with Amy Pharr, APRN, PMHNP-C. A clinician can discuss whether virtual care is appropriate for your situation.
- What should I do in a mental health emergency?
- Routine online appointments and the public chat are not emergency care. Call or text 988 for the Suicide & Crisis Lifeline. If there is immediate danger or urgent medical need, call 911 or go to the nearest emergency department.
Appointments and State Eligibility
- Which states are listed as service areas?
- The practice lists South Carolina, North Carolina, Florida, Virginia, Maryland, and New York. Providers may not serve every state on that list. You must be physically located in a state where your selected provider is licensed during the appointment; confirm eligibility before requesting a visit.
- How do I request an appointment?
- Open the Appointments page, choose a provider, and use that provider's Tebra scheduling option. Follow the instructions shown by Tebra and the practice. Current openings can change.
- Is my appointment confirmed when I submit a request?
- No. A submitted request is not a confirmed appointment. Wait for confirmation from Tebra or the practice before treating a time as scheduled.
- What should I check before a virtual visit?
- Confirm that you will be physically located in a state where your selected provider is licensed. Follow the appointment instructions for your device, internet connection, and visit location. Use the patient-specific Tebra link sent by the practice for intake forms.
Insurance and Cost
- Do you accept insurance?
- The practice lists insurance for Amy Pharr's psychiatric services. Adam Howell's individual therapy is self-pay only. Network participation and benefits vary, so verify your exact plan, service, and potential out-of-pocket costs with your insurer and the practice before requesting an appointment.
- How much does an appointment cost?
- Cost depends on the provider, service, and payment method. Review the Access & Cost page for posted information and confirm the amount with the practice before requesting an appointment.
Privacy and Intake
- Where should I send private health or intake information?
- This is a public information website, not a clinical portal. Do not include diagnoses, medication details, or other sensitive health information in the public chat. For intake forms, use the patient-specific Tebra link sent by the practice; this website does not receive Tebra intake responses. Read the Privacy Policy for website privacy information.
Services
- What is the difference between psychiatry and therapy?
- The practice lists psychiatric evaluation and medication management with Amy Pharr, APRN, PMHNP-C, and individual therapy with Adam Howell, LPC. These are different services with different providers. Ask the selected provider which service may fit your needs.
- What mental health topics can I learn about on this website?
- The website has educational pages about concerns such as anxiety, depression, ADHD, PTSD, bipolar disorder, OCD, sleep, grief, and stress. Reading a page or completing a screening is not a diagnosis and does not guarantee that a provider will treat a particular concern. Ask the selected provider about clinical fit.
- Can a provider prescribe medication after an online visit?
- Medication management is one of the psychiatric services listed by the practice. A specific medication or prescription is not guaranteed; the provider decides what is clinically appropriate and explains available options.
More information
Choose a provider and request an appointment | Meet the providers | Insurance and payment details | Privacy Policy